Policies & Terms

Effective Date: January 1, 2025

At X-Stream Info, we prioritize transparency and clarity in our operations. Below are our policies and terms to ensure a seamless experience for our users. For any questions, feel free to contact us at [email protected].


Privacy Policy

At X-Stream Info, your privacy is a priority.

Information We Collect

  • Personal Data: Name, email, phone number.
  • Payment Information: Secured through Razorpay.
  • Usage Data: IP address, browser type, and website interactions.

How We Use Your Data

  • To deliver our services.
  • To process payments securely.
  • To send important updates and promotions.

Third-Party Services

We use Razorpay for secure payment processing. For details on Razorpay’s policies, visit their Privacy Policy.

Data Protection

We implement strong security practices, but no system is 100% secure. We advise safe browsing habits.

Your Rights

You can:

  • Request access to your data.
  • Request corrections to your information.
  • Withdraw consent at any time by contacting [email protected].

Terms and Conditions

By using X-Stream Info, you agree to the following terms:

Scope of Services

We offer blogs, startup business resources, software development, and hosting/domain support.

User Responsibilities

  • Provide accurate information.
  • Comply with applicable laws while using our services.

Payments

All payments are processed securely via Razorpay. By completing a transaction, you accept Razorpay’s terms.

Intellectual Property

All content on X-Stream Info is our intellectual property. Unauthorized reproduction is prohibited.

Limitation of Liability

X-Stream Info is not liable for damages arising from misuse of our services.

For inquiries, contact [email protected].


Cancellation and Refund Policy

We value customer satisfaction. Read our cancellation and refund policy carefully.

Cancellations

  • Service subscriptions: Cancel at least 48 hours before the start date.
  • Hosting/domain services: Cancel within 24 hours of order placement.

Refunds

  • Full refunds are provided for cancellations made before service initiation.
  • Refunds are processed within 7-10 business days.

Non-Refundable Services

  • Completed services or delivered digital products.
  • Third-party fees (e.g., domain registration).

For assistance, email [email protected].


Shipping and Delivery Policy

Service Delivery

Our services are delivered digitally:

  • Hosting/Domain Services: Delivered within 1-2 business days.
  • Web Development Projects: Timeline depends on project scope.

Delivery Confirmation

You will receive a confirmation email once your order is processed through Razorpay.

Failure to Deliver

If services cannot be delivered due to unforeseen circumstances, we will notify you promptly and offer rescheduling or refunds.

For questions, email [email protected].


Contact Us

If you have any questions about these policies or need further assistance, please contact us: