Policies & Terms
Effective Date: January 1, 2025
At X-Stream Info, we prioritize transparency and clarity in our operations. Below are our policies and terms to ensure a seamless experience for our users. For any questions, feel free to contact us at [email protected].
Privacy Policy
At X-Stream Info, your privacy is a priority.
Information We Collect
- Personal Data: Name, email, phone number.
- Payment Information: Secured through Razorpay.
- Usage Data: IP address, browser type, and website interactions.
How We Use Your Data
- To deliver our services.
- To process payments securely.
- To send important updates and promotions.
Third-Party Services
We use Razorpay for secure payment processing. For details on Razorpay’s policies, visit their Privacy Policy.
Data Protection
We implement strong security practices, but no system is 100% secure. We advise safe browsing habits.
Your Rights
You can:
- Request access to your data.
- Request corrections to your information.
- Withdraw consent at any time by contacting [email protected].
Terms and Conditions
By using X-Stream Info, you agree to the following terms:
Scope of Services
We offer blogs, startup business resources, software development, and hosting/domain support.
User Responsibilities
- Provide accurate information.
- Comply with applicable laws while using our services.
Payments
All payments are processed securely via Razorpay. By completing a transaction, you accept Razorpay’s terms.
Intellectual Property
All content on X-Stream Info is our intellectual property. Unauthorized reproduction is prohibited.
Limitation of Liability
X-Stream Info is not liable for damages arising from misuse of our services.
For inquiries, contact [email protected].
Cancellation and Refund Policy
We value customer satisfaction. Read our cancellation and refund policy carefully.
Cancellations
- Service subscriptions: Cancel at least 48 hours before the start date.
- Hosting/domain services: Cancel within 24 hours of order placement.
Refunds
- Full refunds are provided for cancellations made before service initiation.
- Refunds are processed within 7-10 business days.
Non-Refundable Services
- Completed services or delivered digital products.
- Third-party fees (e.g., domain registration).
For assistance, email [email protected].
Shipping and Delivery Policy
Service Delivery
Our services are delivered digitally:
- Hosting/Domain Services: Delivered within 1-2 business days.
- Web Development Projects: Timeline depends on project scope.
Delivery Confirmation
You will receive a confirmation email once your order is processed through Razorpay.
Failure to Deliver
If services cannot be delivered due to unforeseen circumstances, we will notify you promptly and offer rescheduling or refunds.
For questions, email [email protected].
Contact Us
If you have any questions about these policies or need further assistance, please contact us:
- Email: [email protected]
- Website: https://xstreaminfo.com